Your visit to the Festspielhaus

Information & Exchange

Questions, desires and suggestions?

Our members of staff are available before and after performances at all the doors to the auditorium and at the information desk (opposite the box office).

Printed programmes

Printed programmes to accompany the performances are available at each door to the auditorium and at the information desk. Programmes for current events are also available to download online on the day of the performance.

Free introductory talks  

Free introductory talks are held for selected events in the Kleiner Saal 60 minutes before the performance begins. Illuminating interviews and discussions with the artists as well as audience discussions will leave you better informed and help you to get more out of the performance. Further information can be found on the pages for the relevant performances.  

Before the concert series ‘OnStage’ as part of an EinFÜHRUNG we also promise you an exclusive look backstage

Festspielhaus Stammtisch

On selected evenings of dance we offer you the opportunity to share your experiences and impressions after the performance and to talk about the play with those who share your interests. Dates can be found along with details of the performances.  

First night parties for everyone

Be there when artists, staff and guests of the house toast a successful premiere in the Kada Bar after the performance! Dates can be found along with details of the performances. 

Do you want to be actively involved with the Festspielhaus?

As an organization committed to its cultural outreach programme, the Festspielhaus offers a range of ways for you to be actively involved. Workshops

 

Disabled access

The Festspielhaus can be reached without steps or barriers through the main entrance or by lift from the underground car park.  

  • 2 Lifts (width of doors 100 cm, depth of cabin 200 cm, width of cabin 180 cm)
  • 2 disabled WCs (ground floor, behind the information desk)
  • 5 disabled parking spaces in the cultural quarter underground car park
  • 5 wheelchair spaces in the Grosser Saal
  • Wheelchair spaces also available in the Kleiner Saal

Lifts take audience members who have difficulty walking to all levels of the auditoria and foyers. Persons escorting them sit close by. Please let us know when you are making your booking that you require a wheelchair place or particular seats.

On presentation of disabled i.d. you will receive a 10% reduction on the price of the performance. Wheelchair users and persons escorting them each receive a 50 % reduction (it is not possible to book online, please contact our sales team).

Location

Getting here by car

Free parking

On work days you can park free from 17.00 h – and all day on Saturdays, Sundays and public holidays!

In most cases the barriers will be open at the end of a performance. However, please retain your entry ticket until you have driven out of the car park as a precaution.

Approach made easy

When travelling from the direction of Linz or Vienna on the Westautobahn exit at the Knoten St. Pölten, then take the S 33 as far as the exit marked St. Pölten Ost. From the direction of Krems on the S33 take the exit marked St. Pölten Ost.

A system of signs will then guide you (via the Niederösterreichring, through the Landhaustunnel) to the underground car park P2 in St. Pölten’s cultural quarter

Arriving and leaving by Shuttle Bus

For selected performances, in collaboration with Elite Tours, a bus will bring you directly from Venna to St. Pölten and back again:

Outward journey: the bus transfer starts from the Vienna State Opera (Elite Tours office, Operngasse 4), stopping en route to pick up passengers at Hütteldorf U4 station, Hadikgasse entrace (approx. 15 minutes after departure from the Opera).

Return journey: as a special service on the return journey several stops are offered upon request. Please inform your travel co-ordinator where you wish to get off BEFORE departure.

  • 1140 Vienna, U-Bahn Station Ober St.Veit
  • 1120 Vienna, U-Bahn Station Längenfeldstraße
  • 1010 Vienna, Operngasse 4
  • 1010 Vienna, Schwedenplatz
  • 1020 Vienna, Praterstern
  • 1210 Vienna, Donauzentrum

Tickets can be booked at the niederösterreich kultur karten ticket office and through Elite Tours T: +43 1/513 22 25 18
Only those who book in advance are guaranteed a seat!

Advance sales price per person (outward and return journeys) up to 3 working days before the performance
EUR 14, reductions EUR 11

Reductions for season ticket holders, young people under 26 years of age, members of the Förderverein Kulturbezirk St. Pölten, friends of the Kunstmeile Krems, Grafenegg-Card holders, members of the Tonkunstler’s Pluspunkt Vorteilsprogramm and members of the Friends of Bühne Baden

Please note that you can only book your ticket for the shuttle bus at the advance sales outlets at the discounted advance price up to 3 working days before the performance, after which no reductions are possible.

Fixed price for short term bookings an on the bus from 2 working days before the performance EUR 18, one way (subject to availability) EUR 10. Only bookable through Elite Tours, no reductions possible.

Getting here by rail

Regular train connections every half hour until midnight make travelling with the ÖBB especially attractive.

In co-operation with WESTbahn Festspielhaus visitors receive 10% discount for a single journey or a single RETURN journey to St. Pölten. This offer only is only available when booking a ticket for a performance in advance online. (The booking confirmation of your ticket purchase contains a link with which you can book your discounted WESTbahn ticket online.)

Walking route from station

From the station (exit marked: Richtung Zentrum) walk left as far as the Sparkassenpark. From there a path with signposts marked Kulturbezirk will lead you to the cultural quarter (via the Sparkassenpark, Parkpromenade, Hammerweg).

Or you can take a taxi! There is a taxi stand directly in front of the station.

Map

StadtplanC 2016.jpg

 

House regulations

1. These internal regulations cover the use of all spaces within the Festspielhaus. All employees and visitors as well as all tenants and their employees to be found on the site are subject to these regulations. The tenant must be aware of the internal regulations applying to the Festspielhaus and agrees to ensure that these are upheld. The tenant particularly agrees to treat all buildings, spaces and object used with due care, in a professional manner and for their stated purpose. Failure to comply with these internal regulations and other rules of the Niederösterreichische Kulturszene Betriebs GmbH may lead to entry to the Festspielhaus being refused permanently.

2. The Festspielhaus may only be entered by the vehicular and pedestrian entrances intended and approved for this purpose. Persons not belonging to the organization are permitted to enter the building only after they have presented themselves beforehand at the stage door solely for business purposes or with the explicit permission of the Niederösterreichische Kulturszene Betriebs GmbH. During guided tours only those routes which have previously been agreed may be used by the audience. Climbing over barriers is forbidden. Staff accompanying guided tours are required to ensure that the internal regulations in general and the above points in particular are upheld. Officials, agents, staff and other employees of the tenant are required to produce identification. The number of identity cards issued by the tenant must be communicated to the Niederösterreichische Kulturszene Betriebs GmbH. Such forms of identification are not valid as entry tickets and do not entitle the bearer to a seat in the auditoria.

3. Entry to dressing rooms and practice rooms is only permitted to those directly working there. Entry to the stage, technical areas, working galleries etc. is only permitted to authorized personnel. Those authorized are the employees of the technical department of the Niederösterreichische Kulturszene Betriebs GmbH plus persons working under their command and/or authorization. Notice will be given when it is possible to visit rehearsals. The tenant or a representative authorized to act on his/her behalf must be present and contactable outside the auditorium at all times during the performance.

4. The introduction of video and audio recording devices is forbidden. Latecomers may only be admitted to performances during intervals.

5. The visitor acknowledges that during his / her presence at the Festspielhaus, he / she may be subject to image and sound recordings. This is done for marketing and PR purposes (especially current news reporting). The visitor has the right to object. We assume though, that only in special cases the legitimate interests of the depicted persons in individual cases can predominate. Further information on data protection at www.festspielhaus.at/datenschutzerklaerung. The visitor agrees to make no claims whatsoever regarding the use of the picture and sound recordings.

6. The Festspielhaus will be closed one hour after the end of the performance or rehearsals. Entry to the Festspielhaus is no longer permitted beyond this time. Receptions and similar events are required to close by midnight at the latest. Particular notice is made that, with the exception of employees of the technical department, the stage area may only be entered during rehearsals and performances, and at such times solely by those involved directly in those said rehearsals and performances.

7. The exhibition of posters, setting up of promotional material (e.g. blow ups), distribution of printed matter and other advertising in the building, around the building or outside the building and in the car park may only be carried out with the prior consent of the management of Niederösterreichische Kulturszene Betriebs GmbH, in those places agreed according to the amount of space available by employees of the Niederösterreichische Kulturszene Betriebs GmbH.

8. The consumption of food and drink is only allowed within the permitted areas (catering and rest areas). Particular notice is made that no one is allowed to enter the auditoria and the stage carrying food and drink.

9. Alcohol and drugs are strictly forbidden. This applies to all staff on duty as well as outside contractors hired by the tenant.

10. Smoking and naked flames are forbidden inside the Festspielhaus. This applies especially to offices, foyers, corridors and dressing rooms. Attention is drawn to the fire regulations to which all employees and tenants are obliged to adhere. The fire regulations are available at the stage door for anyone to read.

11. When the fire alarm is heard you should leave the Festspielhaus by the nearest available exit. Follow the green signs indicating the exits. The lifts may not be used at such times.

12. Decoration of the auditoria and other spaces requires the prior consent of the Niederösterreichische Kulturszene Betriebs GmbH and must be carried out according to its instructions. The tenant is liable for any damage caused. Only fire resistant materials may be used.

13. The volume of music may cause risk of injury to hearing and health, for which no form of liability will be accepted. The tenant must regulate the volume of the equipment he/she uses in the performance space he/she has rented in such a way as not to disturb other performances or rehearsals in the other spaces.

14. No pets are permitted inside the Festspielhaus.

15. The cloakrooms intended for public use are run exclusively by the Niederösterreichische Kulturszene Betriebs GmbH. Coats, umbrellas and sticks are to be placed in the appropriate racks. No liability is accepted for valuables contained in clothing, bags and rucksacks. Taking these into the auditorium or leaving them in other places is not allowed. The artists’ dressing rooms contain lockable wardrobes. No liability for objects left either there or in other places is accepted by the Niederösterreichische Kulturszene Betriebs GmbH.

16. Individuals are personally liable for all cases of loss, injury or damage caused by disregarding these internal regulations and the regulations covering the prevention of accidents.

17. Parking is permitted only in the public underground car park. Deliveries should be agreed with the Niederösterreichische Kulturszene Betriebs GmbH. Means of transport may not be left unattended in outdoor areas of the site.

18. All carriageways, emergency exits and exits must remain unimpeded. Items of furniture, chairs and benches must not be removed from their positions and set up in carriageways or in standing areas. Standing room is only permitted in designated standing areas.

19. In the event of crisis or danger on the evening of a performance, the relevant official project manager is empowered to act on behalf of the Niederösterreichische Kulturszene Betriebs GmbH to make necessary decisions regarding the employees of the Niederösterreichische Kulturszene Betriebs GmbH, members of the public and any external presenters, tenants etc.

20. In the event of parties or use of the catering facilities after performances, closing time and the time by which the building must be cleared will be determined by the official project manager. Clearing the building is to be carried out by security personnel.

21. Lost property should be left without delay at the stage door and will be returned on proof of ownership.

Effective from 1st April 2019

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